?pobox command will configure the mailbox where tickets will be initially dumped and how they are handled.
?pobox Category HelpDesk
Gets the current settings for the PoBox
The channel where tickets will initially be posted.
The category where ticket channels will be created for handling tickets.
The minimum account age needed for sending in tickets, in days.
The response to show after a person submits a ticket.
Enable/Disable the module
Assigns a staff member to, and opens if need be, a given ticket. Requires a member reference and a ticket number.
Unassigns a staff member from a ticket, this will modify their permissions back to what the category originally has.
Closes a given ticket, marking it resolved and deleting the channel. Will also create a full dump of the channel if requested.
Blocks a person from sending tickets.
Unblocks a person from the ticket system.
Gets the full status of a given ticket.
Send a ticket to the staff of this server. This is completely private. Upon activation the bot will DM you asking for input, waiting up-to 10 minutes.